I wrangle projects and help organisations reboot processes and culture in response to challenge and change. My work includes business analysis, process improvement, project management, and document creation and control.
Practised leader of meetings, workshops and planning sessions – for small and large groups. Adept at keeping the conversation moving, defusing tensions, and capturing tangible outputs. Queen of the whiteboard.
A considered external perspective to help tease out strategic priorities, tame complexity, and develop coherent plans that make sense to the board, staff and other stakeholders.
Document creation ranging from entire quality management systems to one-off forms and flowcharts. Registers and backlogs to track definitions, deadlines, decisions and progress. Strong document control practices.
Analysis & Problem Solving
Skilled at seeing past the brief, challenging assumptions, asking hard questions, identifying the real problems and separating symptoms from cause. A fresh eye to get good projects moving and bad projects off the board.
Pragmatic approach to improving business processes and restructuring for growth. Experienced in high-level and detailed process mapping to inform requirements for app development and change programmes.
Creative and flexible approach to project management. Adept at keeping multiple balls in the air while managing costs and maintaining positive and productive relationships with diverse stakeholders.
Who I Work With
I work with large and small organisations across industries including housing, media, transport, and health. In recent years I’ve worked with Housing New Zealand, True North, Stats NZ, Auckland Transport, Fairfax Media, NZ Open Government Information & Data Programme, Ngā Ngaru Rautahi O Aotearoa and others.
I’ve worked on some fascinating projects over the years, with a lot of talented people. Along the way I’ve built a wealth of experience and insight. That means I bring a broad skill set to every project I work on, along with bags of enthusiasm and empathy and the ability to hit the ground running and get early results.