I help people tame tricky projects and complex information. In particular, I help with strategy, planning, structure, analysis, training and explaining.
Sometimes that’s about redesigning business processes, restructuring or getting projects unstuck. Sometimes it’s about making diagrams and flowcharts, raising awareness or increasing digital literacy. Other times it’s about product development, building quality management systems or crafting taxonomies and document control processes.
Over the years I’ve helped people:
> Think and plan strategically
> Get projects unstuck
> Change organisational culture
> Improve business processes and workflows
> Run awareness-raising and educational programmes
> Design and manage documents
> Develop and launch information products
> Run workshops and planning sessions
> Build quality management systems
> Develop and roll out digital publishing strategies
> Write papers and books