Strategy & Planning

A considered external perspective to help you get projects unstuck, tease out strategic priorities, and develop coherent plans that make sense to the board and staff alike.  

Business Processes

Pragmatic approach to improving business processes and restructuring for growth. Equally experienced in quick overviews, detailed diagrams, and change programmes.

Document Design

User-focused document design and management – from one-offs to fully integrated quality management systems. Simple, clear and concise.

I help people tame tricky projects and complex information. In particular, I help with strategy, planning, structure, analysis, training and explaining.

Sometimes that’s about redesigning business processes, restructuring or getting projects unstuck. Sometimes it’s about making diagrams and flowcharts, raising awareness or increasing digital literacy. Other times it’s about product development, building quality management systems or crafting taxonomies and document control processes.

Over the years I’ve helped people:

> Think and plan strategically

> Get projects unstuck

> Change organisational culture

> Improve business processes and workflows

> Run awareness-raising and educational programmes

> Design and manage documents

> Develop and launch information products

> Run workshops and planning sessions

> Build quality management systems

> Develop and roll out digital publishing strategies

> Write papers and books

I’d love to hear about your project. Take a look around the site, check me out on LinkedIn, and get in touch if you’d like to talk or get a quote.