Features

Visual

Simplified information designed to be visual and clear, and that looks as good on the wall as it does in a presentation, report or training guide.  

Easy to read

Written in Plain English and the terminology that you, your staff and customers use every day. No jargon. No strangled prose.

Made to Measure

Documents and processes tailored for the people who are going to be using them. Designed to work in their space, language and culture.

Products & Services

Flowcharts | Business Processes | Explainers | Checklists


Flowcharts

Custom-made Flowcharts make life easier for you, your team and your customers. They help you share ideas, simplify complex information, visualise processes, illustrate step-by-step instructions, keep compliance tasks in one place and impress the auditor with your organisational skills.

This Flowchart shows where the bottlenecks are in a software development process.

This Flowchart shows where the bottlenecks are in a software development process. See more.


 

Business Processes

As your organisation changes, so should your processes. A process review lets you see how you’re actually working, understand whether your business processes are meeting customer needs, and figure out how to develop more efficient and transparent daily workflows.

 

Follow these steps to get your business processes working smoothly – for your customers and for your staff and the organisation as a whole.

Follow these steps to get your business processes working smoothly – for your customers, your staff and the organisation as a whole. See more.


 

Explainers

An explainer takes complex information and simplifies it so it’s easy to share with others – management, staff, clients. An explainer can come in many forms including one-pagers, guidebooks, wall posters, diagrams and slides to use in presentations.

This Explainer was made for the TradeMe development team when they were switching to a new way of working.

This Explainer was made for the TradeMe development team when they were switching to a new way of working. See more.


 

Checklists

A custom-made Checklist is perfect for keeping track of things that are important to you and your business. They work for safety checks, compliance requirements, remembering essential tasks, tracking deadlines and learning new ways of working.

 

A quality & risk management checklist for a rest home manager who had multiple compliance deadlines.

This quality & risk management checklist was created for a rest home manager who had multiple compliance deadlines – some weekly, some monthly, annually & biennially – that were tucked away in a number of different policy documents. See more.